Our frequently asked questions help answer many of the questions and concerns we receive from new patients before the first visit regarding services, insurance, billing and processes.
An initial evaluation is considered your first visit as a patient of our clinic. A complimentary pain consultation does not count as an initial evaluation. The initial evaluation is a more detailed visit with your physical therapist to determine a plan of care to best treat your condition. Often this includes a conversation about your condition, health history and goals. These visits often include stretches and exercises. Following your initial evaluation, you will work with us to schedule your next visits to help you get back to doing life better.
This depends on your individual needs. You and your physical therapist will develop a treatment plan together. This usually consists of multiple visits per week depending on your condition.
Absolutely! We provide treatment services for pediatric therapy and can work closely with your physician, schools and early childhood intervention program. Our therapists have experience working with children of all ages.
Physical therapy, for some conditions, has been found to be as effective as surgery. Consider physical therapy before undergoing expensive and invasive surgeries.
The Centers for Disease Control and Prevention urges health care providers to reduce the use of opioids in favor of safe alternatives for long-term pain management. Physical therapy is a safe alternative. Physical therapy treats pain through hands-on care, movement and education.
Physical therapy can help with a wide variety of symptoms and conditions including but not limited to: ankle and foot pain, arthritis and joint pain, athletic injuries, Carpal Tunnel Syndrome, chronic pain, disc injuries, fall prevention and balance training, fibromyalgia, hand, wrist and elbow pain, headaches, hip and knee pain, low back and neck pain, mild stroke, nerve impingement, neurological rehabilitation, sciatica, shoulder pain, spine conditions, sprains and strains, stenosis, tendonitis, tennis or golfer’s elbow, temporomandibular joint and jaw pain, vestibular therapy, women’s health and worker’s compensation injuries.
A complimentary pain consultation is a great opportunity to meet with a therapist to talk over any concerns you may have and help you determine if physical therapy is right for you.
Dress comfortably so you are free to move. Typically, patients wear shorts or loose pants, that allow for movement. Shoes should be supportive, such as a good-fitting pair of walking or running shoes.
You can expect to be talking with your physical therapist about your overall health, the specific condition you are being seen for, your home or work environment, your health habits and activity level and your leisure and recreational interests. Your physical therapist will complete an examination, which might include evaluating your strength, flexibility, balance, coordination and posture. Your physical therapist wants to help you to be as active and independent as possible. Together, you and your physical therapist will determine goals for your physical therapy.
If you have any questions for your physical therapist, write them down and bring them with. Please fill out the new patient paperwork or arrive early enough to compete it prior to your appointment.
For your first appointment, please bring your photo ID, your insurance card, a list of your current medications and completed paperwork that you received prior to your appointment.
We have many appointment times to fit your schedule. We are open Monday through Friday and start seeing patients as early as 7 a.m. We can see patients over the lunch hour and have our last appointment scheduled for 5:30 p.m. Give us a call and we can usually schedule you within the next 24 to 48 hours.
While insurance policies may require you to visit a primary care provider first or limit your access to preferred providers only, all 50 states and the District of Columbia allow you to contact a physical therapist without a physician’s referral. You have the right to choose your own physical therapist. You are not obligated to receive physical therapy in any specific facility.
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